Frequently Asked Questions

CrushOn AI (crushonai.com.au) is Australia's premier AI companion chat platform, purpose-built for adults seeking immersive, unfiltered AI conversations. Our platform offers thousands of original AI characters across every genre — from dark fantasy and romance to comedy, sci-fi, and slice-of-life — backed by state-of-the-art language models and persistent memory.

Click "Log In" in the top navigation and choose to sign up via Google, Discord, SubscribeStar, or email. You must confirm you are 18 or older during sign-up. The process takes under two minutes and your free account is ready immediately.

Yes — our free tier gives you 100 message credits per month and access to all free-tier characters. Paid plans (Spark, Blaze, Nova, Apex) unlock more credits, better AI models, longer memory, and additional features. There are no hidden fees on the free tier.

CrushOn AI works on all modern browsers (Chrome, Firefox, Safari, Edge) on desktop and mobile. We also offer dedicated iOS and Android apps — see our App page for download links. For the best experience we recommend Chrome or Safari on a recent version.

CrushOn AI offers five tiers: Free, Spark (A$7.90/mo annually), Blaze (A$25.00/mo annually — most popular), Nova (A$66.70/mo annually), and Apex (A$150.00/mo annually). An optional Chat Package add-on (A$24.99/mo) provides unlimited Pro model access without consuming credits. Full details on our Pricing page.

Yes. All prices shown on crushonai.com.au are in AUD inclusive of GST. Your bank or card statement will reflect an AUD charge. We accept Visa, Mastercard, American Express, and select digital wallets.

Absolutely. Cancel anytime from Account Settings. Access continues until the end of your current billing period. No cancellation fees apply. Australian users retain all rights under the Australian Consumer Law. Contact support@crushonai.com.au if you encounter any billing issues.

No — message credits reset at the start of each billing cycle. Choose a plan that matches your typical usage, or consider the Chat Package for unlimited Pro model access without ever touching your credit balance.

Yes. All conversations are encrypted end-to-end. Private chats are never visible to other users or displayed publicly unless you explicitly choose to publish them as Memories. We comply with the Australian Privacy Act 1988 and the Notifiable Data Breaches scheme. Full details in our Privacy Policy.

Any content involving minors in a sexual or sexualised context is absolutely prohibited, illegal, and will result in immediate account termination and referral to law enforcement. We also prohibit content inciting real-world violence, targeted harassment of real individuals, and intellectual property infringement. Full details in our Community Guidelines.

CrushOn AI is exclusively for adults aged 18 or over. You confirm this requirement when you create an account. Accounts found to belong to minors are immediately and permanently terminated.

Yes — our character creation suite lets you craft every aspect of an AI companion: personality, appearance, backstory, conversational style, and scenario. Publish publicly to earn Diamonds from the community, or keep your creation entirely private.

CrushOn Coins are a free reward currency earned via daily logins, character creation, and referrals. They unlock in-platform perks. CrushOn Diamonds are a gifting currency — Diamonds you send to a creator convert directly to income for them. Diamonds are purchased separately.

Yes — all paid plans include persistent AI memory. The context window scales with your plan: Spark and Blaze offer 16K token memory; Nova includes 24K; Apex provides 32K. This means your AI companions genuinely remember your shared history across sessions.

Use the Report button on any character, memory, or user profile. For urgent safety concerns, email safety@crushonai.com.au. For billing or account issues, contact support@crushonai.com.au. We aim to respond within 24 hours on business days.